Shipping

Revised: April 12, 2024​

 

All orders ship with a $5.99 Flat Rate. Receive FREE SHIPPING on orders $30+.  USPS is our preferred shipping method. Orders are processed and shipped after 48 hours, and will arrive within 3-5 business days. We are not responsible for failed delveriy attempts or incorrect address submission. If you encounter an error before the order has been shipped, please email us immediately at info@ajedvutech.com.

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OOO: Vacation Updates

Orders placed before 2PM EST on the day prior to the start of a vacation or Out-of-Office notice will ship on time. All other orders will be delayed. Please note orders placed during a vacation period will not be subject to refund if arriving late. Cancellation of orders placed during a vacation or OOO will be completed when the period is over. If you placed an order during a vacation period but would like to cancel it, please email us at info@ajedvutech.com with your order number. Orders will be processed and ship the following day of return, and cannot be cancelled after it has been processed. 

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*Shipping Policy is subject to change at any time.

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Return Policy

Please do not resend items without first contacting us! Items sent without prior confirmation will not be processed and returned back to sender. Please review the following to determine if you are eligible for a return. You can also contact us at info@ajedvutech.com for more information.

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Effective: January 1, 2020

Last Updated: April 12, 2024

 

"The Closet": Consignment and Resale Shop

Items are sold in "As-is" condition, and details will be noted in descriptions. We will provide details, such as condition (NWT, NWOT, Gently Used, etc.), tag size, measurements (if applicable), brand name, missing embellishments or replacement buttons, etc. You can request additional information or pictures by contacting us via email or chat. Social Media Direct Messaging are also options for speedy contact. 

 

If you receive an item that does not match the description provided, you may request a refund and the item must be sent back to us. A prepaid shipping label will be provided to you and a refund will be processed within 3-5 business days to the original payment method upon delivery of item. 

 

Items damaged during shipping are subjected to a refund. We ask you to contact us immediately if an item is damaged. Our mission is to end textile waste, therefore if we do not request the item to be sent back to us, we ask you to recycle the item properly. For stolen packages, please contact your local post office. We are not responsible for stolen or lost packages.  

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Upcycled and Custom Orders

All "Ready-to-Ship" Upcycled pieces cannot be returned or exchanged. If an item arrives damaged during shipping, please contact us for refunds. Due to limited stock and uniqueness of items, some pieces cannot be exchanged.

 

You have up 7 days to return and/or exchange Custom orders or "Made-to-Order" pieces. Please contact us via email at info@ajedvutech.com​. If an item is out-of-stock or unable to be exchanged for a new size, we will process your refund after receiving your item. Customer will be required to pay return shipping.